General Inquiry Form -一般のお問い合わせフォーム- Guest House Sapporo-ENJU

This is a form for general inquiries.
For reservations, please use the "reservation form" on each store's introduction page.
We do not accept reservations from this inquiry form.


This form is for inquiry.
Please fill in the necessary information and send it.
We will get back to you as soon as we have confirmed the content.
Please see here for the description of the privacy policy.
I will reply as soon as possible. However, I am self-employed, so it may be difficult to reply at night . Inquiries after 9 pm Japanese time, may be answered after 9 am the next morning (Japanese time), please note that.
*For urgent contact, please enter [urgent] at the beginning of the inquiry.


All required (すべて必須項目です)
About which store?
Please select which store you are inquiring about.

Please refer to the following for each store.
Nakanoshima 2Rooms Plan

Check-in date
Check-Out date
Your Name
Your Email
Contents of inquiry


Privacy policy- 個人情報の取り扱いについて -

  • Personal Information Management In order to keep customers' personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we maintain a security system and thoroughly develop a management system. We will take necessary measures, implement safety measures, and strictly manage personal information.
  • Purpose of use of personal information The personal information entrusted to us by our customers will be used for sending e-mails and documents as a response from the facility operator, business guidance and questions. In addition, we will use it to contact family members in emergency situations such as sudden illness of the customer.
  • Prohibition of disclosure or provision of personal information to third parties Personal information entrusted to us by our customers will not be disclosed to third parties except in the following cases.
    • With your consent
    • When disclosure is required by law
  • Compliance with and review of laws and regulations This facility will comply with Japanese laws and regulations and other norms applicable to the personal information it holds, and will review the content of this policy as necessary and strive to improve it.

  • 個人情報の管理 当社は、お客さまの個人情報を正確かつ最新の状態に保ち、個人情報への不正アクセス・紛失・破損・改ざん・漏洩などを防止するため、セキュリティシステムの維持・管理体制の整備の徹底等の必要な措置を講じ、安全対策を実施し個人情報の厳重な管理を行ないます。
  • 個人情報の利用目的 お客さまからお預かりした個人情報は、施設運営者からの連絡や業務の案内やご質問に対する回答として、電子メールや資料の送付に利用いたします。 また、お客様の急病等の緊急事態にご家族の方に連絡するために利用させていただきます。
  • 個人情報の第三者への開示・提供の禁止 お客さまよりお預かりした個人情報は、次のいずれかに該当する場合を除き、第三者に開示いたしません。
    • お客さまの同意がある場合
    • 法令に基づき開示することが必要である場合
  • 法令、規範の遵守と見直し 当施設は、保有する個人情報に関して適用される日本の法令、その他規範を遵守するとともに、本ポリシーの内容を適宜見直し、その改善に努めます。

Guest House Sapporo-ENJU