Welcome toGuest House Sapporo-ENJU

On this site, we are informing you of the guest house "Sapporo Enji" in Sapporo.
You can make inquiries about accommodation, or about guidance of ski experience.

 Guest Houses - Introduction -

How to Guest House- Important infomation -

Booking flow

  1. First of all, please contact us via e-mail from the detailed information page of each Guest Houses.
  2. ●Representative's name
    ●Reservation date
    ●Number of guests (Adalt / Children)

    Please inform us of the above.

  3. We will reply as soon as possible, after receive the mail flom you.
  4. We will notify you by email if we can accept your reservation.
    Also will inform you about accommodation fee.

  5. About payment
  6. If you agree with the content, we will send you an e-mail containing the URL of the card payment.
    Please settle payment with instructions on that web.

    The following cards are available.

    Payment by bank transfer is also possible.
    We will inform you of the bank account number by e-mail.
    (However, it is a bank account in Japan)
    Please give me a transfer by the specified deadline.

You need a "key box code" to enter the room

You can not enter the room without knowing the "key box code".
(The security code of the key box is not listed on this page.)
Please note that you can not enter the room just by knowing the address.

The "key box code" will be notified after the procedure of "fill in the Registration Form".
Other than that, it can not be obtained.
Please note that we can not answer about the code for security reasons even if you make an inquiry by phone or email.

Please confirmation of email reception settings

Once your reservation is made, we will send you more detailed information and a notification email required for your stay.
Be careful with the settings so that emails are not considered spam.
The email contains very important information, so please read it carefully.
If you do not receive an email or have questions about the content, please contact us before check-in.

In particular, there are a lot of cases "We were able to receive at home PC, but noticed later that we could not receive with smartphone and tablet."
Please check in advance whether you can receive emails with your smartphone etc.

Even if you can receive email on your home PC ...

There is a case in which you notice later that can not receive it by smartphone.
Be sure to share information with all members!!
If the actual guest is different from the representative (or applicant), sometimes, there is a case that the your representative do not send a email of us to other members. In that case, other members have not even been informed of basic information such as "address or room entry method".
We also have a life, and we can not respond immediately 24 hours.
There is even the possibility that you can not go into the house all night long, for example, if you arrive late in the middle of the night.
If you are a representative, please be sure to give information to all group members.

Another the guidance of stay

Take off your shoes in the room. Change into scuffs.
Use toilet paper only In the toilet. If a problem occurs, you asked to reimburse.
Do not put a non- hotel guest in the room.
There are the neighbors. Please do not issue a loud voice, television, music.

About the tourist information

We do not guide the tourist information.
Please make a travel plan on your own.
We preparing the guide book.
Email me if you have a question.
In the case of accident or injury , please contact the public agency.

Guest House Sapporo-ENJU